About Novixel

People, not justan algorithm.

Novixel builds Novi — an AI receptionist that answers, qualifies and books leads for local service businesses, so a missed call never becomes a lost customer. We're a small, focused team, and we think you should know who's behind the software running on your phone line.

Why we built it

Every missed call is a customer someone else answers.

Local service businesses — HVAC, roofing, plumbing, dental, med spas — win or lose work on the phone. When a call goes unanswered, the caller rarely leaves a voicemail; they just dial the next company on the list. We built Novixel so the smallest team can answer like the biggest one: instantly, around the clock, in their own voice — and book the job before a competitor picks up.

We're not trying to replace the people who run these businesses. We're trying to give them their evenings back, and stop good leads from slipping away at 9 PM on a Saturday.

Who's behind it

"We kept watching great local businesses lose work to a ringing phone nobody could get to. Novi is the receptionist we wished every one of them had — always on, always on-brand, and genuinely helpful to the person calling."

— The Novixel team

Novixel is a small, US-based team supporting service businesses across the country. Want to talk to a real person? Email hello@novixelai.com — a human reads every message.

What we stand for

Honest by default

Plain pricing, no setup fees, month-to-month, cancel anytime. We'd rather earn the next month than lock you into a contract.

A real receptionist, not a robot wall

Novi is helpful to the person calling and hands off to a human whenever it should. Answering fast should never mean answering coldly.

Your brand, your data

Novi speaks in your voice, on your channels. We don't sell your customers' conversations or use them to train models for anyone else.

Small and reachable

You get people who pick up, not a ticket queue. If something's wrong, you can talk to us.

See Novi answer your leads.

Call us and hear it handle your calls — live.

Call Novi now — +1 (534) 220-2315